Privacy Policy

This Privacy Notice for ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://quicklead.io, or any website of ours that links to this Privacy Notice
• Use Quicklead
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
• Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
• Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
• How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
• How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

Four points we would rather you did not have to hunt for.

• We are not always the controller. For the prospect information inside a customer's workspace, that customer is the controller and we act on their instructions. For our own account records and our Email Finder database, we are the controller. Section 4 sets out which is which.
• We hold business contact details for people who never gave them to us. Section 5 is our Article 14 notice: where that information came from, why we are allowed to hold it, and how to make us delete it permanently. There is no charge and you do not need an account.
• Our company is in India and our servers are in the United States. We rely on Standard Contractual Clauses rather than an adequacy decision, and we have appointed Euverify as our EU and UK representative under Article 27. Section 10 explains both and gives the representative's contact details.
• Two AI providers receive personal information, OpenAI and OpenRouter. Section 8 lists each feature, exactly what is sent and to whom. We do not train models on your information, and no AI feature makes a decision about anyone on its own.

For the underlying documents, see our GDPR Center (records of processing, the AI impact assessment and the legitimate interests assessment), the sub-processor list, the data-flow overview and our Data Processing Agreement, all published in full.

Table of Contents

1. What Information We Collect?
2. How do we process your information?
3. What legal bases do we rely on to process your information?
4. Our role: when we are a controller and when we are a processor
5. Where we get information about people who are not our customers
6. When and with whom do we share your personal information?
7. Do we use cookies and similar tracking technologies?
8. Do we offer artificial intelligence-based products?
9. How do we handle your social logins?
10. Is your information transferred internationally?
11. How long do we keep your information?
12. How do we keep your information safe?
13. What are your privacy rights?
14. Controls for do-not-track features
15. Do united states residents have specific privacy rights?
16. Do we make updates to this notice?

1. What Information We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• email addresses
• mailing addresses
• passwords

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/in/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

If you interact with us on a social media platform using your social media account (e.g., Facebook or X), we receive personal information about you from such platforms such as your name, email address, and gender. You may have the right to withdraw your consent to processing your personal information. Learn more about withdrawing your consent. Any personal information that we collect from your social media account depends on your social media account's privacy settings. Please note that their own use of your information is not governed by this Privacy Notice.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. What legal bases do we rely on to process your information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
• Legitimate Interests We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations

4. Our role: when we are a controller and when we are a processor

In Short: It depends which information we are talking about. For some of it we are responsible; for some of it our customer is. Getting this distinction right matters, because it decides who you should ask.

Data protection law distinguishes a controller, who decides why and how information is processed, from a processor, who acts on the controller's instructions. Quicklead is not one or the other across the board:

• Your account, our website and our marketing: Quicklead is the controller. We decide what we need in order to run your account, bill you and support you, and we answer for those decisions.
• Prospect information inside a customer's workspace: the customer is the controller and Quicklead is their processor. Our customers choose who to contact and why. We act on their documented instructions under a Data Processing Agreement, which we publish in full at quicklead.io/dpa. If a company contacted you using Quicklead, that company, not Quicklead, decides what it holds about you.
• Our Email Finder database: Quicklead is the controller. This is our own dataset, so the lawful basis, the transparency obligation and the removal route are our responsibility. Section 5 explains it.

5. Where we get information about people who are not our customers

In Short: We hold business contact details for people who never gave them to us. The law requires us to tell you where that came from and how to make us delete it, and this section does exactly that.

This section is our notice under Article 14 of the UK and EU GDPR, which applies when personal information is not collected from the individual it concerns. It is written for those individuals rather than for our customers.

What we hold. Our Email Finder database maps a LinkedIn profile URL to a work email address and, in a subset of records, a business telephone number and the employer's domain.

Where it came from. Business contact information compiled from publicly accessible professional sources and from licensed business contact data providers. It is not collected from you directly, and we do not take it from private or non-professional sources.

Why we are allowed to hold it. We rely on legitimate interests under Article 6(1)(f): supplying accurate business contact details so that businesses can reach a decision-maker in their professional capacity. We have carried out and documented a Legitimate Interests Assessment, summarised at our GDPR Center and available in full on request. Because we rely on legitimate interests, you have the right to object, and where the purpose is direct marketing that right is absolute and we act on it immediately.

Who receives it. The individual Quicklead customer who looks that contact up, and the infrastructure sub-processors listed at quicklead.io/sub-processors. We do not sell the database and we do not publish it.

How long we keep it. Records are reviewed at least every 12 months. If you ask us to remove you, we delete the record and add a hash of your identifiers to a permanent suppression list, so that a later data refresh cannot reintroduce you.

How to be removed. Email [email protected] with the subject "Removal request" and the email address, phone number or LinkedIn profile URL you want removed. You do not need an account, you do not need to give a reason, and there is no charge. We acknowledge within two business days and complete the request within one month. Full details, and all of your other rights, are set out at quicklead.io/prospect-privacy.

If one of our customers contacted you, they are the controller of that outreach, not us. Send your request to us anyway and we will pass it to them, require them to act on it, and confirm the outcome back to you.

6. When and with whom do we share your personal information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

7. Do we use cookies and similar tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Display Network Impressions Reporting. To opt out of being tracked by Google Analytics across the Services, You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

8. Do we offer artificial intelligence-based products?

In Short: Yes. Some features send professional profile information, or the text of a reply or a public post, to an external AI provider to generate a draft message, a score or a classification. Every one of these features is optional, and none of them makes a decision about you on its own.

As part of our Services we offer features powered by artificial intelligence and machine learning ("AI Products"). We provide these through third-party AI service providers. We use two, and no others receive personal information:

• OpenAI, United States
• OpenRouter, United States

The table below sets out each AI feature, what is sent, and to whom. We keep this specific rather than general, because "we may use AI" tells you nothing useful.

We do not train AI models on your data, or on prospect data. Information is sent to generate a single output and is not contributed to model training, by us or by anyone else. We do not sell it and we do not use one customer's data to produce results for another.

No solely automated decisions with legal effect. Article 22 of the UK and EU GDPR is not engaged by these features. An AI-generated message is a draft that a person reviews, edits or discards before it is sent. An ICP score reorders a list so that a person can decide who to contact. Neither produces a legal or similarly significant effect on anyone. Profiling within the meaning of Article 4(4) does take place, and we have carried out a data protection impact assessment covering it, summarised at our GDPR Center and available in full on request.

These features are optional. They can be switched off for a workspace. With them off, no personal information is sent to OpenAI or OpenRouter at all. Minimum necessary information is sent in every case: prompts carry professional fields only, and never an email address, phone number, postal address or connection history.

9. How do we handle your social logins?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

10. Is your information transferred internationally?

In Short: Yes. Our company is established in India and our servers are in the United States. We rely on Standard Contractual Clauses, not on an adequacy decision.

We would rather state this plainly than leave you to discover it. Two facts matter:

• Quicklead Technology Private Limited is established in India. Our staff and our administrative access are there.
• Primary hosting, including the database, is in the United States, with DigitalOcean.

Neither country benefits from a European Commission adequacy decision that covers this processing, so we do not rely on one. If you are in the European Economic Area, the United Kingdom or Switzerland, your information is transferred to and processed in countries whose data protection laws may differ from your own.

Standard Contractual Clauses. Transfers out of the EEA are governed by the European Commission's Standard Contractual Clauses (Implementing Decision 2021/914), incorporated into our agreements with customers and with each sub-processor, using module two or module three as applicable. Transfers out of the United Kingdom are governed by the UK International Data Transfer Addendum. We hold a transfer impact assessment covering the receiving jurisdictions, and we will provide it on request.

Supporting measures. Information is encrypted in transit and at rest, access is limited to named administrators on a least-privilege basis, and every sub-processor is bound by written data protection terms. The complete list of sub-processors, with the location of each and what each one receives, is published at quicklead.io/sub-processors and we give at least 30 days' notice before

Data residency. If EU or UK data residency is a requirement for your organisation, raise it with us before you sign rather than after. We will tell you honestly what we can and cannot offer.

11. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the start of the idle period of the user's account

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

12. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

13. What are your privacy rights?

In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right

• (i) to request access and obtain a copy of your personal information,
• (ii) to request rectification or erasure;
• (iii) to restrict the processing of your personal information;
• (iv) if applicable, to data portability;
• (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information.

You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you - for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at [email protected].

14. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

15. Do united states residents have specific privacy rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

We will use and retain the collected personal information as needed to provide the Services or for:

• Category H - As long as the user has an account with us
• Category I - As long as the user has an account with us
• Category J - As long as the user has an account with us

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to our service providers.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
• Depending upon the state where you live, you may also have the following rights:
• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
• Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
• Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at [email protected], or by referring to the contact details at the bottom of this document.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details

16. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

Cookies, consent and your GDPR rights

Section added September 2026.

Cookie consent. quicklead.io sets only necessary cookies until you make a choice in the cookie banner. Analytics (Google Analytics 4, IP anonymised) and marketing (Google Ads, Google Tag Manager) run only if you accept them, and you can withdraw that consent at any time from the Cookie settings link in the footer. The full list of cookies, providers and durations is in our Cookie Policy.

Legal bases. We process personal data to perform our contract with you (providing the service), on the basis of your consent (optional cookies, marketing emails), and where we have a legitimate interest that is not overridden by your rights (securing the site, preventing abuse, responding to enquiries, showing prices in your currency). Where Quicklead processes prospect data on behalf of a customer, the customer is the controller and Quicklead acts as processor under a Data Processing Agreement.

Your rights. If you are in the EU, EEA, UK or Switzerland you have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to its processing, to receive it in a portable format, and to withdraw consent at any time without affecting processing that happened before. You also have the right to lodge a complaint with your local data protection authority.

How to exercise them. Email [email protected] with the subject "Privacy request". We confirm receipt within two business days and respond within one month, which the law lets us extend by two further months for complex requests; we will tell you if that applies. We may ask you to verify your identity first. Requests are free unless they are clearly unfounded or excessive.

If you are a prospect contacted through Quicklead. Our customers use Quicklead to reach people on LinkedIn. If you received such a message and want to know what a customer holds about you, or want it deleted, contact that customer directly or email us and we will pass the request on and confirm when it is done.

International transfers. Where personal data leaves the EU, EEA or UK we rely on the European Commission's Standard Contractual Clauses, the UK Addendum where relevant, and vendor commitments under the EU-US Data Privacy Framework where the vendor is certified.

Retention. Account data is kept for as long as you have an account and for a limited period afterwards in case you return, then deleted. You can request immediate deletion at any time. Enquiry and demo-request data is kept for up to 24 months from the last contact.

Compliance status. Quicklead is GDPR compliant, with Euverify appointed as our EU and UK representative under Article 27 (verify the appointment). Current status, sub-processors and available documents are published on our Trust Center.